Terms and conditions

1. General provisions

These rules of purchase and sale (hereinafter referred to as the Rules) establish the mutual rights, obligations and responsibilities of the person purchasing goods in this online store (hereinafter referred to as the Buyer) and Turizmo marketing srednimi, MB (hereinafter referred to as the Seller) when the Buyer purchases goods in the online store. By purchasing goods in the online store, the Buyer agrees to the application of these Rules.

2. The moment of conclusion of the purchase and sale agreement

2.1. The purchase and sale agreement between the Buyer and the Seller is considered concluded from the moment the Buyer creates a shopping cart in the online store, specifies the delivery address, selects the payment method and clicks the "Complete order" button, and is valid until the obligations under this agreement are fully fulfilled. In cases where the Buyer does not agree with all or part of the Rules, he must not place an order.

2.2. Each contract concluded between the Buyer and the Seller is stored in the online store database.

3. Buyer's rights

3.1. The Buyer has the right to purchase goods in the online store in accordance with these Rules and the legal acts of the Republic of Lithuania.

3.2. The Buyer (consumer) has the right to withdraw from the contract for the purchase and sale of goods concluded in the online store with the Seller (except for the contract for the sale of audio and video works and phonograms on any video or audio media, computer programs, if the Buyer (consumer) has violated the packaging protection; the sale of newspapers, magazines or other periodicals), by notifying the Seller in writing within 7 business days from the date of delivery of the goods. The Buyer has the right to withdraw from the contract for the purchase and sale of goods with the Seller only if the goods are of good quality, have not been damaged and their appearance has not changed significantly.

3.3. The Buyer has other rights provided for in the Rules and legal acts of the Republic of Lithuania.

4. Buyer's responsibilities

4.1. The Buyer must pay the price of the goods and their delivery, as well as other payments (if such are specified when concluding the contract) and accept the ordered goods. The Buyer pays for the goods by making a payment via Stripe, Paysera, bank transfer or PayPal system.

4.2. If the data provided in the Buyer's registration form changes, the Buyer must update it immediately.

4.3. The Buyer must comply with other Terms and Conditions and the requirements set out in the legal acts of the Republic of Lithuania.

5. Seller's rights

5.1. If the Buyer attempts to harm the operation or stable operation of the online store or violates his obligations, the Seller may, without prior notice, restrict, suspend (terminate) his ability to use the online store and is not liable for any losses incurred by the Buyer in this regard.

5.2. The Seller has the right to temporarily or indefinitely terminate the operations of the online store without separate notice and is not liable for any losses incurred by the Buyer in this regard.

5.3. The Seller has the right to unilaterally amend these Rules by publishing the amended Rules on the website of the online store. The amendments shall enter into force from the moment of publication for all transactions concluded after the publication.

5.4. The Seller has other rights provided for in the Rules and legal acts of the Republic of Lithuania.

6. Seller's responsibilities

6.1. The Seller undertakes to make efforts to enable the Buyer to properly use the services provided by the online store. The Seller does not provide any guarantees that the online store will operate uninterruptedly or that data transmission will be error-free. The Seller is not liable for any losses of the Buyer related to malfunctions of the online store and/or data transmission errors.

6.2. If, due to important circumstances, the Seller is unable to provide the ordered goods to the Buyer, he undertakes to offer an analogous goods, and if the Buyer refuses to accept the analogous goods, to return the money paid by the Buyer within 5 working days. In this case, the Seller is exempted from liability for failure to provide the goods.

6.3. The Seller undertakes to comply with other requirements set out in these rules.

7. Delivery of goods

7.1. The goods are delivered by a transport company at the Buyer's expense. In individual cases specified by the Seller, the goods are delivered at the Seller's expense.

7.2. The exact delivery price depends on the price and weight of the ordered goods, therefore the final delivery price will be determined only after the order is placed.

7.3. The delivery service is ordered separately before payment for the goods and selected services. The delivery service is paid for by the Buyer. In individual cases specified by the Seller, the delivery service is paid for by the Seller.

7.4. Usually, the goods are delivered to the address specified by the Buyer within 3-5 business days from the receipt of payment for the goods and transportation of the goods, if the goods are in the Seller's warehouses. The Seller does not guarantee that the goods will be delivered in all cases within the period specified in the previous sentence, especially if the ordered goods are not in the Seller's warehouses. Delivery of goods is carried out throughout the territory of the Republic of Lithuania, including the Curonian Spit (an additional surcharge applies).

7.5. The exact date of delivery of the goods is indicated in the notification provided by the Seller to the Buyer at the e-mail address specified by the Buyer in the registration form. Accordingly, the Buyer, having concluded a purchase and sale agreement, undertakes to check the aforementioned e-mail box every day until a notification of the delivery of the goods is received.

7.6. During delivery of the shipment, the Buyer or, as the case may be, the Buyer's representative must, together with the representative of the transport company, check the condition of the shipment packaging, quantity, quality and assortment of goods.

7.6.1. If damage to the package of the shipment is detected, but no discrepancy(ies) in the quantity, quality, or assortment of the goods is detected, the Buyer or, depending on the case, the Buyer's representative must note the damage to the package of the shipment in the data logger provided by the transport company representative or in the paper delivery confirmation.

7.6.2. If any discrepancy(ies) in the quantity and/or quality and/or assortment of the goods is detected, the Buyer or, as the case may be, the Buyer's representative must not accept the shipment. In such a case, the representative of the transport company, together with the Buyer or, as the case may be, the Buyer's representative, shall fill out a special shipment inspection report, in which the violations found are noted.

7.6.3. After the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data storage device or paper delivery confirmation provided by the transport company representative and noted the damage to the shipment packaging, it is considered that the goods were delivered in damaged shipment packaging, but the quantity, quality, and assortment of goods comply with the terms of the purchase and sale agreement, and the additional services specified in the data storage device or paper delivery confirmation have been properly performed.

7.6.4. After the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data logger or paper delivery confirmation provided by the transport company representative without any comments, it is considered that the goods have been delivered in an undamaged package, the quantity, quality, and assortment of the goods comply with the terms of the purchase and sale agreement, and the additional services specified in the data logger or paper delivery confirmation have been properly performed.

7.7. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been transferred to the Buyer, regardless of whether the goods are actually accepted by the Buyer or by any other person who has accepted the goods at the specified address. If the goods are not delivered on the scheduled delivery date, the Buyer shall immediately, but no later than the day after the scheduled delivery date, inform the Seller thereof. Otherwise, the Buyer shall lose the right to make claims to the Seller related to non-delivery or late delivery of the goods.

7.8. If the goods are not received by the Buyer, the Buyer must provide the details of the person who will receive the goods when filling in the order delivery information.

8. Return of goods

8.1. If the Buyer (consumer) withdraws from the purchase and sale agreement for the goods, as provided for in clause 3.2 of the Rules, the goods shall be returned to the Seller and the money paid by the Buyer for the goods shall be refunded within 15 days of the receipt of a written notification from the Buyer about the withdrawal from the purchase and sale agreement.

8.1.1. The goods are returned in the original packaging of the goods and the shipment together with the goods documents (including the warranty card, if it was provided with the goods). When returning, it is necessary to attach the original VAT invoice that the Buyer received with the shipment, if all goods supplied under the relevant VAT invoice are returned, or a copy of the VAT invoice, if part of the goods supplied under the relevant VAT invoice are returned, and a completed and signed form for the notification of withdrawal from the purchase and sale agreement.

8.1.2. The Buyer is responsible for the proper assembly and packaging of the returned goods. If the goods are not assembled and/or properly packaged, the Seller will not accept the returned goods.

8.1.3. Goods are not accepted back if they have been used and/or have been damaged and/or have lost their commercial appearance.

9. Responsibility

9.1. The Buyer is responsible for the accuracy of the data provided in the registration form. The Buyer assumes responsibility for the consequences arising from the incorrectness or inaccuracy of the data provided in the registration form.

9.2. The parties shall be liable for any breach of the purchase and sale agreement concluded using the online store in accordance with the procedure established by the legal acts of the Republic of Lithuania.

9.3. In the event of unjustified refusal to accept the goods or part of them during the delivery of the goods, the Buyer shall pay the Seller a penalty of 10% of the price of the refused goods.

9.4. Taking into account the provisions of Article 8, paragraph 3 of the Law on Electronic Signature of the Republic of Lithuania, the Buyer agrees with the Seller that the confirmation of the Buyer's actions in the online store with the login data to the online store (identification code) has the legal force of an electronic signature established in Article 8, paragraph 1 of the Law on Electronic Signature (i.e. has the same legal force as a signature in written documents and is admissible as a means of proof in court). The Buyer must protect his login data to the online store and not disclose them, ensure that the data is known only to him and that only he uses the data, not to transfer it and not to create an opportunity for other persons to familiarize themselves with or use it in any other way. If there is a suspicion that the login data may have been learned by another person, immediately notify the Seller about this, as well as immediately inform the Seller about the violation or disclosure of the login data to the online store. All actions performed using the Buyer's identification code are considered to be performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.

9.5. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer accesses these websites through links in the Seller's online store.

9.6. The Seller is not responsible for the fact that the color, shape or other parameters of the goods displayed in the online store do not correspond to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

9.7. In the event of damage, the at-fault party shall compensate the other party for direct losses incurred due to its fault.

10. Processing of personal data

10.1. By clicking the "Confirm order" or "Pay" button, the Buyer confirms that he and his representatives (the Buyer has the consent of his representatives) agree to provide the Seller with his personal data specified in these rules and the registration form and does not object to the Seller processing the personal data provided by the Buyer and (or) his representatives for the purpose of online trading.

10.2. By clicking the "Confirm order " or "Pay" button, the Buyer confirms that he and his representatives (the Buyer has the consent of his representatives) agree that the personal data of the Buyer and (or) his representatives provided by the Buyer and (or) his representatives will be provided to third parties selected by the Seller, so that they can process them for the purpose of online trading, as discussed in the following paragraph.

10.3. By clicking the “Confirm order ” or “Pay” button, The Buyer confirms that he and his representatives (the Buyer has the consent of his representatives) agree to present to the Seller and (or) the third party who delivered the goods at the place of collection of the goods one of the following personal identification documents: passport, personal identity card, new model driver's license, in order to properly identify the Buyer and (or) his representatives for the purpose of online trading. The Buyer also confirms that he and his representatives (the Buyer has the consent of his representatives) agree that during the collection of the goods at the place of collection of the goods, the Seller and (or) the third party who delivered the goods at the Seller's instruction would write down the data of the personal identification document provided by the Buyer and (or) his representative and process these data (including, but not limited to, transferring data to the Seller) for the purpose of online trading.

10.6. By clicking the "Confirm order" or "Pay" button, the Buyer confirms that he (if the Buyer is a natural person) and his representatives are informed of his right to access his personal data processed by the Seller and how they are processed, to demand correction, destruction of his personal data or suspension of processing of his personal data when the data is processed in violation of the provisions of the law, and to object to the processing of his personal data for any of the purposes.

10.7. By clicking the "Confirm order" or "Pay" button, the Buyer confirms that he and his representatives are aware that they have the right to refuse to provide their personal data, but understand that personal data is necessary and necessary to unambiguously identify the Buyer and (or) his representatives for the purposes of online trading and that without providing personal data and (or) consenting to their processing for the purpose of online trading, he will not be able to conclude and (or) perform the contract.

11. Sending information

11.1. The Seller sends all notifications to the email address provided in the Buyer's registration form.

11.2. The Buyer shall send all messages and questions to the address specified in the "Contacts" section of the Seller's online store.

12. Final provisions

12.1. The Buyer and the Seller agree that all information provided on the Seller's online store website (including, but not limited to, these Rules, information about the Seller, the offered goods and services and their characteristics, the procedure for the Buyer's right to withdraw from the purchase and sale agreement, the Seller's product maintenance services and guarantees (if any)) shall be deemed to have been provided to the Buyer in writing.

12.2. These Rules do not limit the rights of the Buyer (consumer) established in the legal acts of the Republic of Lithuania.

12.3. All disputes arising from or related to the purchase and sale agreement between the Buyer and the Seller shall be resolved through negotiations. If an agreement cannot be reached, the disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.